Thinking about building a website to promote your business or improving an existing website?
You’re busy enough running and managing your business and you have little to no time to worry about building your own website, creating SEO friendly content, images and updating articles, etc. Yet, you are keenly aware of the critical need to either get your website up and running or making sure your existing website is fresh. As one of your most important marketing tools, in some cases, your website can make or break your business. Especially if you’re selling online or providing critical and timely information.
Some Great Questions to ask a web design agency
As a business owner looking to hire a web design company to design my website, I would ask the following high-priority questions to ensure that the website will be a valuable asset for increasing my business:
- How will a website benefit my specific type of business? Can you provide examples of similar businesses that have seen growth with a well-designed website?
- How do you plan to create a website that aligns with my brand identity and effectively communicates my unique selling proposition to potential customers?
- What strategies do you employ to ensure that my website will be easily discoverable by search engines, thus driving organic traffic and increasing visibility for my business?
- How will the website be designed to provide a user-friendly experience, encouraging potential customers to engage with my business and explore my products or services?
- Can you integrate my website with my existing marketing and sales tools, such as CRM systems, email marketing platforms, and social media channels, to streamline my business operations?
- How do you plan to design the website to be mobile-responsive and accessible on various devices and platforms, ensuring that potential customers can easily interact with my business from any device?
- How will you help me measure the success of my website, including tracking key performance indicators (KPIs) and providing analytics reports to inform ongoing improvements and growth strategies?
- Can you provide examples of websites you’ve designed for other businesses, particularly those within my industry or with similar business goals?
- What ongoing support, maintenance, and updates will you provide to ensure my website remains current, secure, and effective in achieving my business objectives? Are these services included in your initial pricing, or do they come with additional costs?
- How will you ensure that my website is compliant with relevant legal regulations and industry standards, such as GDPR, ADA, and other accessibility guidelines?
- What is the estimated timeline for designing, developing, and launching my website? Can you guarantee that the project will be completed within this timeframe?
- What is your pricing structure, and what specific services are included in the cost? Are there any additional fees or potential expenses I should be aware of?
- How do you approach incorporating feedback and making revisions during the design and development process to ensure that the final product meets my expectations and business needs?
- Can you provide testimonials or references from previous clients who can speak to your company’s expertise, professionalism, and ability to deliver results?
- In the event that I encounter any issues or require assistance post-launch, what is your support process, and how quickly can I expect a response to my concerns?

Your Business Success on the Web is Our Highest Priority
By asking these high-priority questions, you can gain a better understanding of how the web design company plans to create a website that not only looks professional and aligns with your brand identity but also effectively drives traffic, engagement, and conversions, ultimately helping to increase your business.